From: Anna Fiszdon [mailto:jkfiszdon@…]
Sent: Tuesday, January 30, 2018 11:41 AM
To: Sales Myanmar Tours
Subject: Our trip to Myanmar, Thailand and Cambodia

Hello Diu,

We returned from our trip very happy and we would like to thank you again for all you did for us. Everything was so well organized thanks to you, everyone was taking such good care of us and we enjoyed the trip very much. Our guides in all places were very good and showed us a lot.
They were very, very helpful in all aspects. We liked very much all hotels you reserved for us (especially the Resort at Inle Lake). It was so good and convenient to be met at the airport by a guide and taken to the hotel.

Diu, you are a Jewel in the Crown of the Myanmar Tours/Ciao Asia Travel, tell your bosses you deserve a raise in money!!!

Best regards

Anna and Jerzy Fisszdon

Anna and Jerzy Fisszdon – Tuesday, January 30, 2018
From: Chandrashekar Padmalatha
Sent: Saturday, January 13, 2018 2:30 AM
To: Sales Myanmar Tours
Subject: Our tour

Hi Diu,

How are you? We just got back from our Asia trip. I just wanted to thank you for organizing our trip in Myanmar. We had a lovely time. The guides and drivers in Yangon and Bagan were wonderful. We really appreciate your help in making our trip a great experience. We will be going to Vietnam in the future and will certainly keep you in mind to plan that trip as well.

Happy New Year!

C. Padmalatha

C. Padmalatha – Saturday, January 13, 2018
From: Tomislava Savcheva [mailto:tomy.savcheva@…]
Sent: Wednesday, January 3, 2018 18:42 PM
To: Sales Myanmar Tours
Subject: Re: Inquiry about Myanmar and Cambodia – CMC1701217THD for Tomy Savcheva

Dir Diu!

I wish to say big thanks for our vacation! We had a great time and are so happy with the services of your company. I am thinking of going to Thailand as a next destination and wanted to ask you if you organize trips to there too so that I can contact you with a new request:)

Once again, thank you for helping us make memories for a lifetime. Wish you all the very best!

Sent from my iPhone

Tomislava Savcheva – Wednesday, January 3, 2018
From: Bruce McIntyre [mailto:bmza@…]
Sent: Thursday, December 14, 2017 3:24 AM
To: Diu Ciao Asia Travel
Cc: Bea Donati
Subject: Thank You!

Dear Ms. Diu,

Sorry it took so long to get back to you, but we’ve been really busy since returning after our FANTASTIC 3 week tour through Myanmar!

Both Bea and I had a wonderful time in that magic country and we want to thank you, your company, Ciao Asia Travel/Myanmar Tours and your local company who handled everything in Myanmar, for our absolutely wonderful, hassle free, extremely well organized holiday in Myanmar.

We were always met on time at the airport or dock by your friendly staff and our compliments to the great tour guides, for the vehicles supplied, to the excellent drivers (and boat driver at Lake Inle), for the great in-country flights and the beautiful hotels and service we found in them! The endless supply of ice cold water and cleaning towels by the drivers was always appreciated!

Many thanks to all the guides: their English was excellent, their knowledge of the local history, sights, and upcoming events was terrific. They were all friendly and extremely helpful, very flexible to our wants and, as I said very knowledgeable. They all new the best times to visit sights, mostly avoiding heavier tourist traffic and were keen to show us all the great temples, monasteries, pagodas, stupas, local markets, villages, countryside and small manufacturers in their areas. We never missed a sight on our itinerary, but often, with their suggestion, managed to change dates at bit, in order to see a special event, or to avoid large crowds.

To thank each tour guide for their excellent service by place and name:


Began…Min Min

Mandalay… Htet Htet

Lake Inle…Thwin

Special thanks to Thon in Yangon for his help and time in finalizing our outbound flight back to Bangkok!!!!

Could you please pass on this message to all our guides…and could you supply me with the email addresses of Min Min in Bagan and Thon in Yangon at your earliest convenience please!

Once again, Ms. Diu, thanks again for an unforgettable excursion through Myanmar… truly wonderful and highly recommended to anyone looking for a similar fantastic experience!

Best regards,
Bruce McIntyre and Bea Donati

Bruce McIntyre – Thursday, December 14, 2017
From: Chhanda Bewtra []
Sent: Wednesday, December 13, 2017 16:55 PM
To: Sales Myanmar Tours
Subject: Re: Our Myanmar tour- Code CM1091217THD

Dear Diu,
We got back after a most enjoyable trip to Myanmar. Thanks for all your hard work. ALL the hotels were excellent, great view, great food. All the guides were polite, knowledgeable, on time, all the cars were well run and comfortable and the country was delightful. I will definitely recommend your tour company to my friends.
Out of all the guides the lady in Mandalay was the best. Sorry I can’t remember her name. Can you find out and let her know my appreciation?
Thank you and a happy 2018.
Chhanda Bewtra (a happy customer)

Chhanda Bewtra – Wednesday, December 13, 2017
From: Dave Watson [mailto:d.m.watson13@…com]
Sent: Saturday, November 18, 2017 17:42 PM
To: Diu Ciao Asia Travel
Subject: My recent trip to Myanmar

Dear Ms Diu,

I am now back in the UK, after my lovely 14 night trip to Myanmar, followed by some time in Kuala Lumpur. I did not fill in the standard feedback form before I left, so I wish to give you some feedback via this email.

I would like to say how very pleased I was with all the arrangements and accommodation etc that you organised. Everything went very smoothly with all the guides being there to meet me, and the standard for 3 star hotels was excellent throughout my journey.

I had a wonderful holiday overall, and could not find any faults with the arrangements. All the 4 guides (and drivers) were excellent in their different ways, being both very accommodating of any requests and also very informative wherever we travelled. The cars used were very good, I was regularly provided with bottled water (very much appreciated), and all the lunches were carefully organised, and most enjoyable.

I thoroughly enjoyed ALL the various trips out from the hotels, and it is difficult to differentiate between them.. Not surprisingly, I particularly enjoyed being on Inle Lake, and touring around there, it was breathtaking. The guides naturally were using English as a second language, and I appreciate that it is sometimes not easy for them to explain things, but they were very good communicators, and I had a very good relationship with each of them in different ways – even though their guiding experience ranged from over 20 years to less than 1, I enjoyed being with all of them, and they each tried their best to make the tour memorable, which it certainly was for me.

Overall I had a wonderful time in Myanmar, and would thoroughly recommend your services to anyone wishing to go on a small group tour. Thank you once again for making it such a memorable holiday for me.

With very best wishes, it was a shame that we ourselves were not able to meet, but your kindness and support will be long remembered.

Kind regards


Dave Watson – Saturday, November 18, 2017
From: Donna Daniel [mailto:donna.m.daniel@…]
Sent: Tuesday, September 26, 2017 22:13 PM
To: Sales Myanmar Tours
Subject: Fw: Requesting tour from Donna Daniel/ CN710917THD

Good afternoon Diu,

How are you keeping?

I am just contacting you to say a BIG THANK YOU for organising our holiday in Nepal. 🙂 As before, you did a fantastic job of arranging every detail which really helped us to relax and enjoy the holiday. We had a fantastic time. Thank you so very much we really do appreciate your organisational skills 🙂

The coordinator in Nepal, Nadesh was really well organised and was in constant contact with the guides, drivers and hotels etc to help make sure everything ran smoothly which it did. We were really grateful for him. Please thank him very much for all his help.

Please also say a big thank you to all our guides as follows:

Mr Dukie (Duky)? in Chitwan National Park? He is a really kind and considerate guide. He was always so concerned to make sure we were OK and happy. He is also very knowledgeable about all the subject he covered.

Mr Avass in Kathmandu is extremely knowledgeable about his subjects too. He was our first guide and he made us feel welcome, comfortable and safe. He was also very kind and considerate

Mr Krishnan in Pokhara. He was very knowledgeable and helpful. No request was too much for him. He was very good.

We particularly enjoyed the Fishtail Lodge Hotel. The views of the lake was fantastic and it was extremely peaceful being on the lake.

Thank you very, very much Diu. 🙂

We are currently trying to decide on our next venture 🙂 We are trying to decide if we should go to India or the Philippines for our next holiday in 2018 and I will contact you for quotes once we have decided.

I don’t know very much about India so need to research the sites to see and the best area to stay in.

Once again Diu thank you very much and no doubt I shall be in touch again.

You are fantastic and very much appreciated by us.

God bless

Mark Holder Thursday, July 13, 2017
From: mark holder [mailto:mdholder80@…]
Sent: Thursday, July 13, 2017 3:38 AM
To: Sales Myanmar Tours
Subject: Re: Thank You Diu!

Hi Diu,

We are back. In short, the trip was very well-organized. I have traveled to maybe 45 countries and this was one of my best trips ever. Let me give some specific feedback:

1) Accommodations: we were very happy with all the hotels but the Treasure Resort in Bagan was very special and the Amata Garden Resort was fantastic. Perhaps our view was changed because the places were mostly empty in the off season – but these two places were gems. They all offered very good breakfasts for us.
2) Tour Guides: All the guides were adequate and we never felt rushed. They were well-organized and polite. They allowed us to change our plan when needed. The guide in Inle Lake was particularly good.
3) Drivers: The drivers were all exceptionally good. They were safe, considerate, and kind.
4) Sites: Though we were glad to see Yangon, one day there was enough for us. Inle Lake surprised us as it was our favorite spot (in part because the hotel was exceptional).
5) Workshops: I don’t usually like stops that involve shopping. However, all the stops we had (lacquer ware, cigar making, goldsmiths, weaving, …) were really interesting.

Best part of the trip – the Myanmar people. I will strongly recommend this trip to others.

Mark Holder Thursday, July 13, 2017
From: Rainer Hößelbarth [mailto:rainer-hoesselbarth@…de]
Sent: Tuesday, February 28, 2017 2:49 AM
To: Diu Ciao Asia Travel
Subject: AW: Service Voucher – CM2940117THD

Dear Ms. Diu,

How are you?

Now we are back a few weeks from our trip to Myanmar. Thank you for your perfect arrangements, we had a beautiful time!!! We have met many friendly people, have seen wonderful landscapes and had very good tour guides. We especially like to remember Pyae Phyo, our tour guide in Kalaw and while the trekking to Inle-Lake. It would be very friendly, if you could give me her email address. We would like to send some photos and say especially thank you for the wonderful days.

I hope, we can visit Myanmar or Vietnam in the next few years.

Best regard from Germany

Rainer Hößelbarth Germany. Tuesday, February 28, 2017
From: Claudia Schromm [mailto:claudia.schromm@…]
Sent: Saturday, February 25, 2017 21:18 PM
To: Sales Myanmar Tours
Cc: Jan Schneider
Subject: Feedback on tour from Schromm – CM350217THD

Dear Ms. Diu,

In the meantime, we are safely back in Switzerland and would like to thank you very much for organising our trip. All has worked out perfectly fine and we were really impressed by the organisation of the whole trip and really enjoyed it a lot. Thank you so much!

All the guides were knowledgeable and entertaining, and the drivers very reliable, and the places which we have really interesting and beautiful. We also very much enjoyed the ballooning over Bagan.

The only drawback for us was that we got sick in Vietnam shortly before starting our trip to Myanmar, apparently due to eating something bad, and therefore could not enjoy the food in Myanmar and hotels as much as we wanted to. All the hotels were very nice as well, thank you for choosing them for us.

Should we decide to come back to discover more about Myanmar, we would definitely get in contact with you again!

Kind regards,

Claudia & Jan Saturday, February 25, 2017
From: Larry Gale []
Sent: Sunday, December 11, 2016 7:43 AM
To: Sales Myanmar Tours
Subject: Re: Request customized tour from Larry Gale – CM1981216THD

Hello Em Diu,

I just came back from Myanmar. Thank you so much for arranging such a terrific tour. We had a great time. Everyone was so helpful and we saw so many things. They were also flexible about what we wanted to see and that kept everything interesting. The guides were terrific especially Thet at Inle and Shie Lu in Yangon.
It’s been a pleasure doing business with you.

Best Wishes and Good Fortune,

Larry Gale Sunday, December 11, 2016
From: B A [mailto:barthur@…ca]
Sent: Saturday, December 10, 2016 6:40 AM
Subject: Myanmar Trip Arthur Reservation CM010416THD

Dear Ms. Diu,

We are back from our travels and would like to thank-you for arranging our tour in Myanmar. You and your team exceeded our expectations. Myanmar is a beautiful country and the tours you arranged gave us a great opportunity to see a slice of it. We would recommend as a top notch tour company to anyone.

Notwithstanding the delay caused by our re-scheduled flight to Yangon from KL, your representative, Thiri Thaw, was at the Yangon airport, with our Yangon guide to meet us. Thiri made us feel very welcome.

The ground staff in Myanmar was very efficient and friendly. All the drivers and guides were always on time, well informed and able to answer all our questions. The vehicles were clean and comfortable. The daily tours the guides provided were exactly what we had hoped for.

We would like to highly commend our guides: Hsan Winn in Yangon, Win Zaw Latt in Bagan, Mabel in Mandalay and Phoe Lone in Kalaw and Inle Lake. All of our guides were very knowledgeable and demonstrated a great love for their country, We couldn’t have asked for better guides.

The hotels, especially the hotel in Inle Lake, were superior.

Please pass along a copy of this e-mail to Ms Thiri Thaw in your Yangon office.

Again, thank-you for arranging a very successful tour for us.

William Arthur Saturday, December 10, 2016

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